Excellent platform for the cause of the parent company Merro Medical in health goods for decades, which has developed a profound basis. The Merro International Bio Ltd has chosen an innovative, advanced and humane direct selling model for its product marketing, through the "Health House Marketing + Agent Retailing" sales network. In face-to-face sales process, which focus on the dissemination of health concept to consumers and health service delivery, the management's objectives are realized. At the same time, the enterprise may, on the basis of its solid strength, integrity and career attitude, principle of customer-orientated, win-win management, provide a platform for an excellence and reliable career.

To build a humane and modern service system, Merro International has adopted the sales model aimed to maximize the Merro International health product functions, through face-to-face contacts and interactions between its agent and consumers to disseminate to customers the relevant knowledge of health maintenance and health services, which would finally bring to the Merro International 's "only exist for health" ultimate mission to realization.

Therefore, the enterprise requires every Health House to service a community. It is necessary to fulfill the duty of consumer service, the three-phased pre-sale, sale, and after sale, processes to be implemented fully. In the sales process, always strengthen service awareness, improve service content, and enhance the level of service. In order to enrich the Merro International product content, in the course of business building, a good Merro International reputation is built.

At the same time, the enterprise is building an e-commerce system, where consumers can directly access product information, seek advisory and service. The establishment of an e-commerce platform can further achieve an all-round Merro International service model built on efficiency, and information-technology.

Pre-sales service:

• Through various channels and means to disseminating ideas and product knowledge of Merro International to the community

• Fully develop the potential consumer groups, patiently answer customer's inquiries.

• Health House to establish a good reputation and training for staff.

Sales services :

• Offering good health services to customers, understanding customers health status and keep good records;

• Abide by the principle truth-seeking to provide service to the customer and recommend product that is suitable on the basis of individual need.

• Detail explanation to the customer the prescription of each product, and draw attention when necessary.

• After a customer purchase, a timely record of sales and customer information is kept.

After Sales service:

• Keep a customer feedback record.

• Understand the feelings of customer after prescription, propose the next step.

• Recommend new product and service to customer on time.

• Keep good customer filing.

• To calmly, promptly, and patiently deal with customer inquiries, complaints, request for replacement and refund. 

• Organize customer gatherings, interactions, talks to understand customers' opinion and suggestion for company product and service.